Support

No. Everything works without one, and your list stays on your phone. A free account adds sync across your iPhone and iPad, and a backup. When you create one, what you’ve already added comes with you.

Tap the + in the middle of the tab bar. Type it in with Enter manually, or let DealKeeper read it with Take photo, Choose from gallery or Choose a file. A screenshot of the sign-up email usually works best.

3 days and 1 day before a promo ends, at 9:00 in your phone’s time zone, unless you change it. Change the days and the time in Settings›Reminders. DealKeeper keeps reminding you about an ended promo until you answer “I cancelled it” or “I’m keeping it”.

Check that notifications are on for DealKeeper in your iPhone’s Settings›Notifications›DealKeeper, and that Push notifications is on in DealKeeper’s Settings›Reminders. Focus modes can hold notifications back. Without an account, reminders are scheduled on your phone, so they still arrive offline.

Turn on Calendar in Settings›Reminders. DealKeeper creates its own “DealKeeper” calendar (in iCloud, for example) with an all-day event on each promo’s end date and an alert on each reminder day, and keeps it up to date.

Some accounts, such as Google or Outlook, don’t let apps add a calendar. Then you pick one of your calendars and DealKeeper adds only its own events there. It never reads or changes your own events. Turning the option off removes what DealKeeper added.

Not yet. Use notifications or the DealKeeper calendar: turn them on in Settings›Reminders.

A photo, a screenshot or a PDF of up to 5 pages. Sign-up emails, receipts, bills and contracts all work. You always check the details before anything is saved.

Scanning has a fair daily limit, the same for everyone. If you reach it, you can watch a short ad for a few more scans, try again tomorrow, or type the promo in. Typing is always unlimited.

Can’t scan on this device: scanning works only in the official DealKeeper app on an unmodified iPhone or iPad. Update DealKeeper and try again. You can always enter the details yourself.

Scanning is busy: try again later, or enter the details yourself.

It’s read to fill in the details, then deleted from our servers, whether the scan works or not. The privacy policy has the details.

A copy stays on your phone, attached to the promo, until you delete it. Crop out anything you’d rather not share.

One payment removes the banner, the ad when you open the app, and the ad on the scanning screen. The optional ad you can watch for extra scans is still offered, because you choose it.

Go to Settings›Support DealKeeper›Restore purchase, signed in to the App Store with the Apple Account you bought it with. With a DealKeeper account, ad-free also follows you to every iPhone and iPad you sign in on.

Purchases are handled by Apple. Request a refund at reportaproblem.apple.com. We never see your payment details.

On the sign-in screen tap Forgot password? and open the emailed link on the same iPhone or iPad. It can take a few minutes; check your spam folder too.

Your promos stay safe in your account and come back when you sign in again. The phone’s copy, its scheduled reminders and the DealKeeper calendar are removed. Scanned copies lived only on the phone, so they go too.

Where the law requires it (for example in the UK and the EU), DealKeeper asks before showing ads. Change your answer any time in Settings›Privacy›Manage ad privacy choices. Ads are always non-personalised.

Use Settings›Help›Report an ad, or email [email protected] with a screenshot if you can. You can also tap the ad’s AdChoices icon to hide or report it to Google.

Yes: Settings›Privacy›Share anonymous usage & crash reports. They are never linked to your account or email.